Shipping & Returns

Shipping

We ship from our Los Angeles and Montréal warehouses to anywhere in the world. All packages are sent via USPS or Canada Post. Your order will be processed and shipped within 2-3 business days upon receipt of your payment.

As soon as your order leaves our warehouse, you will also receive a shipping confirmation email. Shipping may occur in multiple packages from multiple destinations.

USA / CANADA
Order total Shipping
Small Items (Masks, Socks) Free
$0-$99.99 $7.99
$100+
Free
REST OF THE WORLD
Small Items (Masks, Socks) $7.99
Flat Rate $12.99

 

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Customs/Duties


We currently do not offer pre-paid duties and taxes so please be aware that shipping from Canada/United States to your shipping destination could incur customs charges. We are not responsible for an extra charges.

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Return Policy

With the exception of final sale items*, online purchases are eligible for exchanges or store credit only. We can accept returns within 21 days of item being shipped from our warehouse. Items must be returned in their original condition, unworn, unwashed and with all original tags and packaging intact.

Customer is responsible for return shipping/custom fees associated with return and will be credited the original purchase amount minus the original shipping fee paid.

If item is received faulty or damaged, you must notify us within 48 hours via our contact page.

For exchanges, customers will be issued a store credit to purchase a new item.

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Final Sale Items

Only regular price merchandise is eligible for return.

Items purchased on sale, with a promo code, at a sample sale or at a pop up, are not eligible for returns. 

Face coverings and socks are not eligible for returns.

Apothecary and Skincare is not eligble for returns.

Pre-orders are made specifically based on orders received and are not eligible for returns.

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